Privacy Policy
Effective Date: July 2026
At Sobremesa, trust is the foundation of hospitality.
We believe that caring for our guests extends beyond the table and includes protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
By using our website or engaging with any Sobremesa service, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Sobremesa, we may collect the following information:
Personal Information
Name
Email address
Telephone number
Mailing or delivery address
Billing address
Payment information (processed through secure third-party payment providers)
Reservation & Inquiry Information
When you inquire about or reserve a Sobremesa experience, we may collect information including:
Event preferences
Guest count
Preferred dates
Special requests
Consultation notes
Communication history
The Family Table Household Information
For households enrolled in The Family Table, we may collect additional information to personalize your experience, including:
Household size
Family member names and ages (optional)
Dietary preferences
Food allergies and sensitivities
Meal preferences
Favorite cuisines
Foods to avoid
Delivery instructions
Wellness goals
Kitchen equipment
Pause Week requests
Other information voluntarily provided through your Household Profile
This information is collected solely to provide a personalized hospitality experience.
How We Use Your Information
We use your information to:
Respond to inquiries
Schedule consultations
Confirm reservations
Process payments
Prepare customized menus
Accommodate dietary preferences and allergies
Coordinate deliveries
Manage memberships and enrollments
Improve our services
Send seasonal menus and service updates
Provide customer support
Meet legal and financial obligations
We will only use your information for purposes reasonably related to providing Sobremesa services unless you have given additional permission.
Email Communications
If you subscribe to our mailing list or inquire about our services, we may occasionally send:
Seasonal announcements
Event invitations
Menu releases
Family Table updates
News from Sobremesa
You may unsubscribe at any time using the link included in our emails.
Payment Information
Payments are securely processed through trusted third-party payment processors.
Sobremesa does not store complete credit card numbers or sensitive payment credentials on our servers.
Please refer to your payment processor's privacy policy for information regarding their practices.
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
Improve website performance
Understand visitor behavior
Remember preferences
Measure website traffic
Improve user experience
Most web browsers allow you to manage or disable cookies through your browser settings.
Disabling cookies may affect certain website functionality.
Sharing Information
Sobremesa does not sell, rent, or trade your personal information.
We may share limited information with trusted service providers only when necessary to operate our business, including:
Payment processors
Email marketing providers
Scheduling software
Website hosting providers
Professional accounting or legal advisors
Delivery partners, when applicable
These providers receive only the information reasonably necessary to perform their services.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard the information entrusted to us.
While no online system can guarantee absolute security, we continually strive to protect your information using commercially reasonable security practices.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Choices
You may request to:
Access the personal information we maintain about you
Correct inaccurate information
Update your contact information
Request deletion of your personal information, subject to applicable legal and business recordkeeping requirements
Withdraw consent for marketing communications
Certain information may need to be retained to fulfill legal, financial, or contractual obligations.
Children's Privacy
Sobremesa services are intended for adults.
While we may collect limited information about children when voluntarily provided by a parent or guardian for menu planning or dietary accommodations, we do not knowingly collect personal information directly from children.
Parents and legal guardians are responsible for providing any information relating to minors.
Third-Party Websites
Our website may contain links to third-party websites or services.
Sobremesa is not responsible for the privacy practices or content of those third-party sites.
We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The revised version will be posted on this page with an updated Effective Date.
Your continued use of our website or services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on our website.
We appreciate the trust you place in Sobremesa and remain committed to protecting your information with the same care and intention that guide every experience we create.