Privacy Policy

Effective Date: July 2026

At Sobremesa, trust is the foundation of hospitality.

We believe that caring for our guests extends beyond the table and includes protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website or engaging with any Sobremesa service, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Sobremesa, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Telephone number

  • Mailing or delivery address

  • Billing address

  • Payment information (processed through secure third-party payment providers)

Reservation & Inquiry Information

When you inquire about or reserve a Sobremesa experience, we may collect information including:

  • Event preferences

  • Guest count

  • Preferred dates

  • Special requests

  • Consultation notes

  • Communication history

The Family Table Household Information

For households enrolled in The Family Table, we may collect additional information to personalize your experience, including:

  • Household size

  • Family member names and ages (optional)

  • Dietary preferences

  • Food allergies and sensitivities

  • Meal preferences

  • Favorite cuisines

  • Foods to avoid

  • Delivery instructions

  • Wellness goals

  • Kitchen equipment

  • Pause Week requests

  • Other information voluntarily provided through your Household Profile

This information is collected solely to provide a personalized hospitality experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule consultations

  • Confirm reservations

  • Process payments

  • Prepare customized menus

  • Accommodate dietary preferences and allergies

  • Coordinate deliveries

  • Manage memberships and enrollments

  • Improve our services

  • Send seasonal menus and service updates

  • Provide customer support

  • Meet legal and financial obligations

We will only use your information for purposes reasonably related to providing Sobremesa services unless you have given additional permission.

Email Communications

If you subscribe to our mailing list or inquire about our services, we may occasionally send:

  • Seasonal announcements

  • Event invitations

  • Menu releases

  • Family Table updates

  • News from Sobremesa

You may unsubscribe at any time using the link included in our emails.

Payment Information

Payments are securely processed through trusted third-party payment processors.

Sobremesa does not store complete credit card numbers or sensitive payment credentials on our servers.

Please refer to your payment processor's privacy policy for information regarding their practices.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Understand visitor behavior

  • Remember preferences

  • Measure website traffic

  • Improve user experience

Most web browsers allow you to manage or disable cookies through your browser settings.

Disabling cookies may affect certain website functionality.

Sharing Information

Sobremesa does not sell, rent, or trade your personal information.

We may share limited information with trusted service providers only when necessary to operate our business, including:

  • Payment processors

  • Email marketing providers

  • Scheduling software

  • Website hosting providers

  • Professional accounting or legal advisors

  • Delivery partners, when applicable

These providers receive only the information reasonably necessary to perform their services.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard the information entrusted to us.

While no online system can guarantee absolute security, we continually strive to protect your information using commercially reasonable security practices.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Choices

You may request to:

  • Access the personal information we maintain about you

  • Correct inaccurate information

  • Update your contact information

  • Request deletion of your personal information, subject to applicable legal and business recordkeeping requirements

  • Withdraw consent for marketing communications

Certain information may need to be retained to fulfill legal, financial, or contractual obligations.

Children's Privacy

Sobremesa services are intended for adults.

While we may collect limited information about children when voluntarily provided by a parent or guardian for menu planning or dietary accommodations, we do not knowingly collect personal information directly from children.

Parents and legal guardians are responsible for providing any information relating to minors.

Third-Party Websites

Our website may contain links to third-party websites or services.

Sobremesa is not responsible for the privacy practices or content of those third-party sites.

We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

The revised version will be posted on this page with an updated Effective Date.

Your continued use of our website or services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on our website.

We appreciate the trust you place in Sobremesa and remain committed to protecting your information with the same care and intention that guide every experience we create.